MatchMover or Composite looks for Maya licenses

You can tell MatchMover and Composite what license to use by setting these environment variables:


For example, to tell MatchMover to use a Softimage license instead of a Maya license, you can set the ADSK_MATCHMOVER_LICENSE environment variable to “Softimage”.


The possible values are Softimage, 3dsMax, and Maya. The values are case-insensitive.

If you don’t know how to set environment variables in Windows, see this video (note there’s no audio).

9 thoughts on “MatchMover or Composite looks for Maya licenses

  1. Hi there,
    I am trying to get match mover going with my Softimage license and I have followed your steps but I’m receiving this error message,

    License was not obtained,
    License Method; Cant determine license method
    Product Choice; Cant determine product choice
    License file override;
    Environment variable MAYA_ALT_EN is not set

    Any ideas how I could get this to work?

  2. Hi

    It is possible there is a problem with your ProductInformation.pit file.

    What versions of Softimage do you have, and do you have any other Autodesk software installed?

    Maybe I could give you my ProductInformation.pit file.

    The alternative is to uninstall and then re-install everything, to rebuild the ProductInformation.pit file. So, using one from a working machine (ie my machine) would be simpler.

  3. Thanks, Unfortunately it didn’t work. 😦
    Not, sure i’m up for a re-install as Softimage took a few days of back and forth with my reseller to get the license working. I think I’ll leave it for the moment.

    Thanks for taking the time to help out though.

    • If you create a C:\flexlm folder, MatchMover should create some log files in that folder. Maybe they will tell us something…

      • This is what I get in the log file,
        Strange still seems to be referring to Maya.

        ====== BEGIN MAYA LICENSE DIAGNOSTICS Mon Jan 30 14:50:19 2012 ======
        623848 ::: 2
        623801 ::: m2010.016 win64, built Mar 2 2011 00:27:42
        623802 ::: links in AdLM but not Flint
        623833 ::: ‘adlm’
        623858 ::: ‘en_US’
        623126 — invalid license method set by MAYA_LICENSE_METHOD=’àç’
        623125 — invalid product choice ‘ðæ’ in MAYA_LICENSE=’ðæ’
        623173 — license method not chosen: please set MAYA_LICENSE_METHOD
        623174 — product choice not made: please set MAYA_LICENSE
        623837 ::: 0
        623834 ::: 0
        623838 :::
        623805 :::
        ====== END MAYA LICENSE DIAGNOSTICS Mon Jan 30 14:50:19 2012 ======

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