If you get an error that looks like this when you load a scene or import a model

ERROR : 2000 - Unable to create object [CLSID\{XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX}],  Cleanup will be performed.

it’s often because you’re missing a shader or plugin (usually an older version that used spdl for registration).

Softimage prints this error message when it cannot create an instance of some object that was persisted in the scene file. In some cases, Softimage will know which DLL it was looking for, and you’ll get a message like this:

ERROR : 2000 - Unable to create object [CLSID\{A8BF89CA-1025-11D2-B5FD-006094EB029C}] : %SUMATRAPATH%\moaudio.dll,  Cleanup will be performed.

In the moaudio.dll case, you can run runonce.bat to fix the problem. Otherwise, the error may indicate a corruption of the object.