When you’ve done all the usual startup troubleshooting (running runonce.bat, resetting your preferences, and testing the display driver), but you still crash, it’s a good idea to test whether xsibatch can run. Sometimes this will give us a different error message, or another clue as to what’s going wrong.
- Open a Softimage command prompt
- In the command prompt, run these commands:
- You should see something like this:
======================================================= Autodesk Softimage 10.0.422.0 ======================================================= License information: using [Processing] COMMAND: -processing -script C:\Users\blairs\AppData\Local\Temp\test.vbs ' INFO : Hello
echo LogMessage "Hello" > %TEMP%\test.vbs xsibatch -processing -script %TEMP%\test.vbs
eX-SI 
“You should see something like this:”
I don’t. I see
=======================================================
Autodesk Softimage 9.0.243.0
=======================================================
and that’s all.
Could be missing registry entries for VBScript or JScript.
https://xsisupport.wordpress.com/2011/08/27/the-case-of-the-missing-registry-values/
I’ve tried all of the suggestions in this post, nothing works. When I load Softimage, it crashes after the splash screen loads ?
What happens when you run xsibatch?
I assume Softimage was working on this machine before? If so, then what changed about the machine (updates, new software, that kind of thing…)
XSIBatch just echo the License file, that’s it. Changes to the machine, include a second monitor, I didn’t think it would cause this, argh !
Thanks, this showed my problem, I got
=======================================================
Autodesk Softimage 12.0.921.0
=======================================================
License information: using [Processing]
Traceback (most recent call last):
File “C:\Python27\lib\site.py”, line 563, in
main()
File “C:\Python27\lib\site.py”, line 545, in main
known_paths = addusersitepackages(known_paths)
File “C:\Python27\lib\site.py”, line 278, in addusersitepackages
user_site = getusersitepackages()
File “C:\Python27\lib\site.py”, line 253, in getusersitepackages
user_base = getuserbase() # this will also set USER_BASE
File “C:\Python27\lib\site.py”, line 243, in getuserbase
USER_BASE = get_config_var(‘userbase’)
File “C:\Python27\lib\sysconfig.py”, line 472, in get_config_var
return get_config_vars().get(name)
File “C:\Python27\lib\sysconfig.py”, line 405, in get_config_vars
import re
File “C:\Python27\lib\re.py”, line 105, in
import sre_compile
File “C:\Python27\lib\sre_compile.py”, line 14, in
import sre_parse
File “C:\Python27\lib\sre_parse.py”, line 17, in
from sre_constants import *
File “C:\Python27\lib\sre_constants.py”, line 18, in
from _sre import MAXREPEAT
ImportError: cannot import name MAXREPEAT
So it is a documented issue with python 2.7.4 https://github.com/mxcl/homebrew/pull/19300
So I uninstalled python 2.7.4 and is installing 2.7.6, and will see what will happen.
failed again
=======================================================
Autodesk Softimage 12.0.921.0
=======================================================
License information: using [Processing]
pythoncom error: PythonCOM Server – The ‘win32com.server.policy’ module could no
t be loaded.
ImportError: No module named win32com.server.policy
pythoncom error: CPyFactory::CreateInstance failed to create instance. (80004005
)
‘ ERROR : 2000 – Failed creating scripting engine: XSI.SIPython.1.
https://xsisupport.com/2012/08/14/the-case-of-error-2000-failed-creating-scripting-engine-xsi-sipython-1/