Softimage 2012 startup crash on Ubuntu


A customer reported that while he was running Softimage 2011 fine on Ubuntu, Softimage 2012 crashed at startup.

The problem turned out to be the microsecond character (µs) in $XSI_HOME/Application/spdl/MentalRayOptions.spdl:

	Parameter "DiagnosticMaxPixelTime"
	{
		GUID		= {0A2DA6AE-B850-4189-BE71-BD244F8938A4};	// GUID_MentalRayOptions_DiagnosticMaxPixelTime
		Label		= "Max Pixel Time (µs)";

For some reason, this causes problems on some Linux flavors, but not on Fedora.
The solution was to edit the .spdl, and remove the “(µs)” from the string “Max Pixel Time (µs)”.

Hat Tip to Sean Donnelly for the solution.

For reference, here’s the gbd backtrace for the startup crash. Note that it pretty clearly points to some problem related the spdl 😉

Program received signal SIGSEGV, Segmentation fault.
0x00007ffff4bd588a in CSIString::AllocBSTR() const () from /usr/Softimage/Softimage_2012/Application/bin/libsigeneral.so
(gdb) bt full
#0  0x00007ffff4bd588a in CSIString::AllocBSTR() const () from /usr/Softimage/Softimage_2012/Application/bin/libsigeneral.so
No symbol table info available.
#1  0x00007ffff56e59ea in SpdlValue2Variant(miSpdl_PropertyValue const&, tagVARIANT&) () from /usr/Softimage/Softimage_2012/Application/bin/libspdlparse.so
No symbol table info available.
#2  0x00007fffce5976cc in CSpdlPopulate::AddPropertyDefaults(miSpdl_Property*, CComPtr&) () from /usr/Softimage/Softimage_2012/Application/bin/libspdlpop.so
No symbol table info available.
#3  0x00007fffce597a05 in CSpdlPopulate::AddPropertyDefaults(miSpdl_Property*) () from /usr/Softimage/Softimage_2012/Application/bin/libspdlpop.so
No symbol table info available.
#4  0x00007fffce597b04 in CSpdlPopulate::AddToParamDict(miSpdl_Property*) () from /usr/Softimage/Softimage_2012/Application/bin/libspdlpop.so
No symbol table info available.
#5  0x00007fffce597baf in CSpdlPopulate::AddToParamDict(miSpdl_Section*) () from /usr/Softimage/Softimage_2012/Application/bin/libspdlpop.so
No symbol table info available.
#6  0x00007fffce598e90 in CSpdlPopulate::DoAll() () from /usr/Softimage/Softimage_2012/Application/bin/libspdlpop.so
No symbol table info available.
#7  0x00007fffce59513b in CSpdlParser::DoParse(tagS3DSPDLPARSERINFO*) () from /usr/Softimage/Softimage_2012/Application/bin/libspdlpop.so
No symbol table info available.
#8  0x00007ffff5ea0da1 in DSCompileSPDLEx(_GUID const&, IUnknown*, char const*) () from /usr/Softimage/Softimage_2012/Application/bin/libdssdk10.so
No symbol table info available.
#9  0x00007fffca3b7600 in ?? () from /usr/Softimage/Softimage_2012/Application/bin/libmentalray.so
No symbol table info available.
#10 0x00007fffd9a9b041 in C3DActiveData::Initialize(_GUID const&) () from /usr/Softimage/Softimage_2012/Application/bin/libactivedata.so
No symbol table info available.
#11 0x00007fffd9a7f39c in C3DActiveData::Construct() () from /usr/Softimage/Softimage_2012/Application/bin/libactivedata.so
No symbol table info available.
#12 0x00007fffca3b965e in ?? () from /usr/Softimage/Softimage_2012/Application/bin/libmentalray.so
No symbol table info available.
#13 0x00007fffca3c6a76 in ?? () from /usr/Softimage/Softimage_2012/Application/bin/libmentalray.so
No symbol table info available.
#14 0x00007fffca3c8500 in ?? () from /usr/Softimage/Softimage_2012/Application/bin/libmentalray.so
No symbol table info available.
#15 0x00007ffff5e8eab4 in SICreateInstanceEx(_GUID const&, IUnknown*, unsigned int, _GUID const&, void**) () from /usr/Softimage/Softimage_2012/Application/bin/libdssdk10.so
No symbol table info available.
#16 0x00007fffca38f8c2 in ?? () from /usr/Softimage/Softimage_2012/Application/bin/libmentalray.so
No symbol table info available.
#17 0x00007fffced89f50 in ?? () from /usr/Softimage/Softimage_2012/Application/bin/librendercore.so
No symbol table info available.
#18 0x00007fffcedc4c14 in ?? () from /usr/Softimage/Softimage_2012/Application/bin/librendercore.so
No symbol table info available.
#19 0x00007fffcedc5a2c in ?? () from /usr/Softimage/Softimage_2012/Application/bin/librendercore.so
No symbol table info available.
#20 0x00007fffcedc674d in ?? () from /usr/Softimage/Softimage_2012/Application/bin/librendercore.so
No symbol table info available.
#21 0x00007fffd30530af in ?? () from /usr/Softimage/Softimage_2012/Application/bin/libscnmgr.so
No symbol table info available.
#22 0x00007fffd3055bbd in ?? () from /usr/Softimage/Softimage_2012/Application/bin/libscnmgr.so
No symbol table info available.
#23 0x00007fffd3014899 in ?? () from /usr/Softimage/Softimage_2012/Application/bin/libscnmgr.so
No symbol table info available.
#24 0x00007fffd304853a in ?? () from /usr/Softimage/Softimage_2012/Application/bin/libscnmgr.so
No symbol table info available.
#25 0x00007fffd304bc15 in ?? () from /usr/Softimage/Softimage_2012/Application/bin/libscnmgr.so
No symbol table info available.
#26 0x00007fffdf7f4b69 in ?? () from /usr/Softimage/Softimage_2012/Application/bin/libdssdkco.so
No symbol table info available.
#27 0x00007fffdf7f38b2 in ?? () from /usr/Softimage/Softimage_2012/Application/bin/libdssdkco.so
No symbol table info available.

16 thoughts on “Softimage 2012 startup crash on Ubuntu

  1. Thank You! It runs perfectly on Ubuntu, however i cannot start any render using ‘xsibatch’. It doesn’t even load the scene, just spits out “Aborted.” message.

    • Getting the same. Even running xsibatch with no arguments will pop up the “FATAL – Script Aborted.” message and won’t go anywhere. Do reply here if you find anything more and I’ll do the same. Cheers!

  2. hi, are you using an actual linux version of softimage, or are you using a windows version through wine or an emulator.

      • Thank you. Where can i get the linux version of softimage. i currently have the student version for windows 7, but i really love working in linux. so if you don’t mind helping me with that, i really apretiate it.

      • Sorry, there’s no Linux version for Students, and there’s no Linux trial either (because on Linux, Softimage only supports Network licensing, and Trials use Standalone licensing).

    • Thank you for your help. i guess i will just have to stick with windows for a while. thanks again for the help 🙂

  3. Hi guys!
    Can anyone tell me how to install softimage 2011 on ubuntu?
    I’ve been searching for a looong time and I haven’t found any tutorial to install it…
    my version is an official one 😉

    thank you!

  4. hi guys,

    I’m trying to install softimage 2011 on ubuntu but I don’t know how to do it…
    Can anyone explain me or give me a link to a tutorial please?

    thank you 😉

  5. Hi there,

    It almost works for me. But when I launch XSI, I get a segmentation fault. I tried attaching it to gdb to see where it fails but gdb won’t launch the xsi script or XSI.bin! And it’s impossible to attach after, it goes to fast when crashing I cannot type fast enough.

    Any suggestions ?

  6. Found a way to get gdb catching the error. Here’s the error:

    Program received signal SIGSEGV, Segmentation fault.
    0x00007ffff1157e26 in ?? () from /lib/x86_64-linux-gnu/libc.so.6

    So, should I use another version of libc.so ?

    Here’s the first lines of the backtrace:

    #0 0x00007ffff1157e26 in ?? () from /lib/x86_64-linux-gnu/libc.so.6
    #1 0x00007fff7edc6007 in CXGSRenderTargetManager::FindRenderTarget(char*) ()
    from /usr/Softimage/Softimage_2012_SP1/Application/bin/libxgs.so
    #2 0x00007fff7edb3be8 in CXGSDisplayContextManager::CreateContext(unsigned int, char*) () from /usr/Softimage/Softimage_2012_SP1/Application/bin/libxgs.so
    #3 0x00007fff7edb5a85 in CXGSDisplayContextManager::InitializeGhostContext()
    () from /usr/Softimage/Softimage_2012_SP1/Application/bin/libxgs.so
    #4 0x00007fff7c5034a2 in C3DViewController::ActivateView(tagSI3DPANEID, tagSI3DVIEWID, tagSI3DVIEWMODEID, IUnknown*) ()

    Hope this can help!

  7. Also, when I run ldd on XSI.bin, I get a lot of library “not found”. But most of them are in the bin directory or in mainwn/mw/lib_amd64_linux_optimized. Is there a way other than ln -s / /usr/bin/, for each of them so XSI can find them ?

  8. Pingback: FINALLY!! Softimage running on Ubuntu! | GetSetData

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