The other day, I noticed that the Maya Help was using Chrome instead of my default browser (currently IE). I didn’t see anything in the docs about specifying a specific browser, so I figured it must be something about my system.
So, like I often do, I fired up Process Monitor to see if I could figure out why. And it was pretty simple.
I found that
HKEY_CURRENT_USER\Software\Classes\.htm
was set to
ChromeHTML
even though my default browser was IE.
So I changed it back to htmlfile, and voila, Maya 2012 opened the online help in IE again. There are other, similar keys, but I didn’t touch them:
HKEY_CURRENT_USER\Software\Classes\.html HKEY_CURRENT_USER\Software\Classes\.html HKEY_CURRENT_USER\Software\Classes\.shtml HKEY_CURRENT_USER\Software\Classes\.xht HKEY_CURRENT_USER\Software\Classes\.xhtml HKEY_CLASSES_ROOT\.html
Here’s a video walk through that shows how Process Monitor can be used to diagnose and troubleshoot this kind of problem.
eX-SI 
Sorry man, but this is a Softimage related blog, right!?
Please do not post about other software if not have some relation with SI, as in this case.
Thanks.
Hello guys.
IMHO:
I love this blog, but i think this unrelated Sotfimage post, is very unaproprieted and hurt the purity of this blog.
Anyway, continue the good work. 😉
Thanks for the comments. I understand what you’re saying, so I added a Softimage-related post for today.
This blog reflects what I’m working on, and a lot of the content is derived directly from my experiences in product support. So for me, anything involved in troubleshooting is a possible topic. In this case, I thought I had a good example of how Process Monitor works for me in my daily work life. This time around, it happened to be about Maya.
I’m a curious guy, so I will stick my nose into other products. And sometimes I’ll learn something and I’ll probably blog it.
Just keep on doing what your doing (best).
The occasional non-SI post hasn’t yet really hurt anybody… 😀
correction: “…what you’re doing (best).”
You just saved my day 🙂
Thanks!