A customer reported that he couldn’t import or export dotXSI, and that he got this message in the history log:
# INFO : 4011 - Import/Export .xsi: The dotXSI.dll (NT) or libdotxsi.so (IRIX) is missing or the class is not registered.
From past experience I was pretty sure this was a PATH problem, but just in case I also suggested running runonce.bat to make sure everything was registered:
- Check that “C:\Program Files\Common Files\Softimage” is included in your system PATH environment variable.
- In a Softimage command prompt, run runonce.bat, to make sure all DLLs are registered.
It turns out the problem was indeed the PATH environment variable: it was missing C:\Program Files\Common Files\Softimage.