Re-downloading Autodesk software

Here’s a quick tip if you need to re-download the original release version (for example, Mudbox 2013) instead of a service pack: use the Autodesk Virtual Agent.

  1. Go to
  2. Click ASK to use the virtual agent.
  3. Click Downloading and Installation
  4. Click Software Download links
  5. Click I need to redownload my product

Subscription customers can always download the release versions from the Sub center, but on the public site, only service packs and upgrades are available. For a product like Softimage, that isn’t usually a problem: you can just download the latest service pack. But that isn’t true for every product (for example, sometimes a SP is a patch that requires the original release version).

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