Setting the default browser for online help

On Windows, Softimage uses the default Web browser to display help.
On Linux, the default is Mozilla, and if that is not available, then Firefox.

You can use the SI_HELP_PROGRAM_ENV environment variable to override the default help browser.

If the folder containing the executable program is not in your system PATH environment variable, you must include the full path to the executable in this variable.

Diagnosing startup crashes: testing xsibatch

When you’ve done all the usual startup troubleshooting (running runonce.bat, resetting your preferences, and testing the display driver), but you still crash, it’s a good idea to test whether xsibatch can run. Sometimes this will give us a different error message, or another clue as to what’s going wrong.

  1. Open a Softimage command prompt
  2. In the command prompt, run these commands:
  3. echo LogMessage "Hello" > %TEMP%\test.vbs
    xsibatch -processing -script %TEMP%\test.vbs
  4. You should see something like this:
     Autodesk Softimage 10.0.422.0
    License information: using [Processing]
    COMMAND: -processing -script C:\Users\blairs\AppData\Local\Temp\test.vbs
    ' INFO : Hello