Subscription Center problems?

If you don’t see your Softimage 2010 download, or you have other problems with the Subscription Center, log a Business Service Request.

Go to the Support Request page, click Subscription Help, and then click New.

Questions about downloading the product files? See the Product Software Download FAQ

Questions about logging in to subscription center? See the Sign In FAQ

Installing Softimage 2010

When you install Softimage 2010, you’ll have to enter a product key and a serial number. Just use the product key 00000 and the serial number 000-00000000. That will install Softimage in Trial mode. And if you need to switch to Network licensing later, all you have to do is change an environment variable.

Product Information

Product Key Description
00000 Trial mode product key. Installs Softimage in Standalone licensing mode.
590B1 Softimage product key. You can choose between Standalone, Multiseat Standalone, and Network licensing modes. If you choose Network, you’ll be prompted to enter the license server name.
If you choose Standalone, or if you choose Network and enter the serial 000-00000000, you’ll get the 30-day trial period.
You can switch licensing methods between Standalone and Network.
591B1 Softimage Advance product key. You’ll be prompted to enter the license server name.
If you use the serial number 000-00000000 you can run in Trial mode. You cannot switch back to Standalone mode without reinstalling.

Installing your new 2010 network license

To get your 2010 license, get your 2010 serial number and then go to

  1. Save your 2010 license file in C:\Program Files\Autodesk Network License Manager.
  2. Start LMTOOLS.
  3. On the Start/Stop/Reread tab, click Stop Server.
  4. On the Config Services tab, change the Path to license file to point to the 2010 license file.
  5. Click Save Service.
  6. On the Start/Stop/Reread tab, click Start Server.
  7. Now double-check that the 2010 license is installed. On the Server Status tab, click Perform Status Enquiry. Scroll down to the Feature usage info and look for 2010 features (84000SFTIM_2010_0F for Softimage 2010, 84100SFTIMASIB4_2010_0F for Softimage Advanced 2010)

Getting Softimage 2010

For the 2010 release, you will get a 2010 serial number.

When Softimage 2010 is released, the download version will probably be available a couple of days before the physical shipments go out. So customers on Subscription can go to the Subscription Center to download 2010 and get their 2010 serial numbers.

When the physical shipments go out, you’ll get an e-mail notification that includes your 2010 serial number. The 2010 box will also include your serial number.

Getting your serial numbers from the Subscription Center

If you are on Subscription, you’ll be able to get your 2010 serial numbers from the Subscription Center.

  1. Log in to the Subscription Center.
  2. Click Contract Administration.
    Subscription Center main page

    Subscription Center main page

  3. On the Contract Administration page, click Coverage Report.
    Coverate Report

    Coverage Report

  4. On the Suscription Coverage Report page, click a Contract #.
    Subscription coverage report

    Subscription coverage report

  5. Under the Products section of the Subscription Coverage Report, you’ll find your serial numbers.
    Serial numbers for a selected contract

    Serial numbers for a selected contract

Softimage 2010 Pricing and Availability

See the press release for Softimage 2010 pricing.

Note that the specified prices (SRP and upgrade) for Softimage 2010 Windows are for a standalone licenses. Network licenses are more expensive than standalone licenses.

Also, Linux licenses are always network licenses. That is why the press release shows a price difference between Softimage 2010 Windows and Linux: the Windows price is for a standalone license, and the Linux price is for a network license.

Softimage Advanced licenses are always network licenses (since Advanced includes Batch licenses, you need floating licenses to be able to use your Batch licenses on render nodes).