I had to put my dog Tamu down today. Tamu is Swahili for “sweet”, and she was that.
I’ll always remember her like this:
Picasa album
Tamu
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Daily Archives: December 6, 2010
New severity levels and service level agreements for product support
Starting today, the service level agreements (SLAs) for initial response times will be based on two things: your Subscription level and the issue severity.
eX-SI 