Virtual servers and the Autodesk network license manager


The Autodesk Network License Manager is not tested on virtual servers, and so virtual servers are not officially supported.

However, I know some customers are running their license servers on virtual servers. I believe that they hard code the MAC address of the virtual NIC to match the MAC address in the license file. That way the existing license file will work on the virtual server.

hat tip: TravisNave

The Softimage KB on autodesk.com


Over the last few weeks I’ve been working on the Softimage KB at autodesk.com. I’ve also been working on Maya and Max KBs, as a reviewer.

Over the next few years we hope to see the KB become a big part of a more Web-based support community. For me, it feels a little bit like starting over; I think Softimage had a good start with the wiki and SOFTIMAGE|NET.

Here’s some of my recent KB articles:

13419971 Loading older scenes that contain volumic light effects
13550180 Softimage render licensing
13541487 audiodisplayfiles (.adf) files
13541480 dsprojectinfo file
13541455 Creating a Softimage project without running Softimage
13541449 Saving scenes outside of projects
13541215 Cannot add a project in the Project Manager
13525006 Invalid project error when saving a scene
13522800 Display problems in OpenGL viewports when using selection tools
13514010 Render Tree does not display shaders connected to Material node
13510724 Warning: objects were not saved normally
13498182 License Management Utility has stopped working
13487723 Product Support Video: Debugging scenes
13468716 Product Support Video: Troubleshooting startup crashes with Process Monitor
13473421 Error: No Interactive Network License Available
13443934 BA_Volume warning about lookup table size when rendering ICE particles
13414068 ERROR : ActiveX component can’t create object
13384366 Softimage crashes at startup when Digital Persona installed
13396844 Setting up network licenses
13386202 Setting up Softimage to use multiple license servers
13376704 Error: The serial number you entered is not valid
13285880 Satellite rendering causes fatal mental ray errors