Interesting. This company uses a smiley-face rating system for their customer support. And they publish the last 100 results.
After every interaction with our support team, a customer is asked to rate the experience by clicking one of three ratings: “It was great” (happy face), “It was OK” (flat-line face), or “It wasn’t good” (frown face).
via 37signals: Customer Support Happiness Report.
At Autodesk we use a scale from 0 to 10, which is broken down like this:
0-6 )-:
7-8 |-:
9-10 (-:
If you get this error when you try to use UserTools to edit setenv.bat:
--------------------------- Error --------------------------- An error occured trying to save file 'C:\Program Files\Autodesk\Softimage 2011\Application\bin\Setenv.bat' ! --------------------------- OK ---------------------------
then you have to run UserTools with elevated privileges.
Right-click the UserTools shortcut and click Run as Administrator.
-or-
Right-click UserTools, click Properties, go to the Compatability tab, and under Privilege Level, select the “Run this program as an administrator” check box.
You can get this error when you try to view in-progress frames with imf_disp.
To get around this error, try unsetting the MI_ENABLE_PIPE_MODE environment variable in setenv.bat.
By default, MI_ENABLE_PIPE_MODE is set to 1. To unset the variable, just delete the “1” so there is no value after the equal sign (=).
rem Render variables set MI_ENABLE_PIPE_MODE=
MI_ENABLE_PIPE_MODE is actually more for people who are having problemswith firewalls when running Softimage (such as constant “do you want to block/unblock” messages). It prevents mental ray from opening up tcp/ip sockets. Available on Windows only
eX-SI 